Call Forwarding

ashlyjay · Brekeke Member Joined: 22 May 2007 Posts: 22

1. Brekeke Product Name and version:Ondo Brekeke

2. Java version:

3. OS type and the version:Windows XP SP2

4. UA (phone), gateway or other hardware/software involved:
Quintum ASP200

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :Pattern 2

6. Your problem:

Local numbers: 5539866 (Within Network)
5532279 (outside network)
5532467 (outside network)

Quintum ASM 200:FXS = 2001
FXO = 5539866

Say 5332467 is the client number(outside network), how do I configure my PBX so that when this client call 5539866 local 2001 will automatically forwarded or redirected to 5532279 which is outside network.

voipwell.com · Posted: Fri May 25, 2007 4:45 pm Post subject:

Hi,

Sorry, I don't know what you mean by inside network and outside network. It would be better to use terms like pstn fxo and fxs.

Nick

ashlyjay · Brekeke Member Joined: 22 May 2007 Posts: 22

OK, yet im having trouble explaining my situation. Hope you can understand, here goes...

im using quintum asm200

FXO number: 5539866 (telephone line)
FXS number: 2001

pstn line 1: 5534168

I would like 5539866 loc 2001 will forward the call to pstn line 1.how do I do this with brekeke. Can you help me with this one???Im not really familiar with brekeke. Im just starting to learn brekeke.

voipwell.com · Posted: Mon Jun 04, 2007 7:43 am Post subject:

Sure, I'm glad to help. I'm just having some trouble understanding the difference between the fxo line and the pstn line.

The FXO must be connected to the PSTN. But, you say fxo is 5539866 and pstn1 is 5534168 which confuses me.
How may pstn lines do you have?

ashlyjay · Brekeke Member Joined: 22 May 2007 Posts: 22

The FXO must be connected to the PSTN. But, you say fxo is 5539866 and pstn1 is 5534168 which confuses me.
How may pstn lines do you have?

i sorry, this is what i mean. 5539866 is our fxo for our quintum.5534168 is another telephone number which is outside of our company, i mean 5534168 is the telephone number of a another company which is in different location.

ashlyjay · Brekeke Member Joined: 22 May 2007 Posts: 22

i sorry, this is what i mean. 5539866 is our fxo for our quintum asm.5534168 is another telephone number which is outside of our company, i mean 5534168 is the telephone number of a another company which is in different location.

voipwell.com · Posted: Mon Jun 04, 2007 6:28 pm Post subject:

Ok now I understand. Actually I think you explained it well, I just wasn't getting it but you finally got though. Smile

You want to take a call that comes in your pstn line (fxo, user 2001) and direct it to a phone at a remote location connected to the public network. Whew!

I mostly work with the sipura spa-3102 for fxo ports so I can only be general about how to do it. Here is a link for outgoing quintum calls but you need to get the call to come in thru the fxo port and into brekeke as extension 2001.

http://www.brekeke.com/support/quintum/quintum_config_en.php

In general, the call comes in your quintum and quintum directs it to Brekeke extension 2001 (your user id that you registered the quintum port to brekeke with). You must set up a pbx user 2001 also since you probably already set up a sip server user 2001.

Now, before we call forward the call you must set up a way to call out of your brekeke. Since you are using your pstn line already for the incoming call, either you need another pstn line or a voip line to transport the call back out. If it's another pstn line like user 2002 fxo port on the quintum then you simply go the pbx user for the incoming call(2001) and in the call forward field put the prefix and telephone number you want to send it to ie 9 5534168 if your ars route out is prefixed with a 9. That's it.

ashlyjay · Brekeke Member Joined: 22 May 2007 Posts: 22

i have another question regarding forwarding.

i've been reading the manual of brekeke but i cant find a way to forward that have been pick up already. Usually, what i read is it will automatically forwarded the call to the number you input in the configuration. This is what I like to implement with brekeke.

quintum asm200: pstn / fxo : 5539866
fxs: 2001

sip phone1: 2002
sip phone2: 2003

this is the situation, 2001 will call 2002, but the 2002 said to the caller on 2001 that the person he/she is looking for is not there. what I want is 2002 will forward the call to 2003. how do i do this?is brekeke capable of doing this kind of forwarding.

I only read in the manual that the forwarding will be done if the call ed telephone is hung, not picking up the headset.

I hope you can understand my situation.

voipwell.com · Posted: Tue Jun 05, 2007 6:57 am Post subject:

You have three choices.

If you always want to forward 2002's calls to 2003 put 2003 in the forwarding destination field of 2002.

If you want to forward 2002's calls to 2003 only when 2002 is busy on the phone then put 2003 in the fowarding destination busy field of 2002.

If you want to forward 2002's calls to 2003 only when 2002 doesn't answer then put 2003 in 2002's fowarding destination forwarding destination no answer field but notice the ringer time field just above. This controls how long the phone will ring before it will go to the fowarding no answer. In usa a ring is about 5 seconds so if you want it to go to no answer field in 8 rings set the ringer timer to 40.

ashlyjay · Brekeke Member Joined: 22 May 2007 Posts: 22

im sorry regarding my question, i mean my question is not about call forwarding but it is "call transfer".

i cant find a dialing sequence for call transfer in brekeke manual (v1.5), but when I try to read the manual of brekeke (v1.0), yes, the call transfer dialing sequence is there.so my problem is solve.

so thank you for your support.

hari · Brekeke Junior Member Joined: 02 Nov 2007 Posts: 6

Hi,
I am using Brekeke SIP server(2.0.7.2).I have deployed SIP server on MachineA.I am using x-lite softphone as user agents A,B,C.These three are installed on diffrerent machines.

My Scenario:
User A is initiating the call to User B via SIP Proxy server.User B is not attending the incoming call, the request has been timed out for userA.SIP proxy has to transfer this call to User C.(Call forwarding-No Answer).

I have tried with few Dail plans,the call not getting forwarded to user C. plz can any one help me on this.

Thanks in Advance.

Rgds
Hari

hari · Brekeke Junior Member Joined: 02 Nov 2007 Posts: 6

Hi,
I am using Brekeke SIP server(2.0.7.2).I have deployed SIP server on MachineA.I am using x-lite softphone as user agents A,B,C.These three are installed on diffrerent machines.

My Scenario:
User A is initiating the call to User B via SIP Proxy server.User B is not attending the incoming call, the request has been timed out for userA.SIP proxy has to transfer this call to User C.(Call forwarding-No Answer).

I have tried with few Dail plans,the call not getting forwarded to user C. plz can any one help me on this.

Thanks in Advance.

Rgds
Hari