problem with incoming call

[amr_elsawi]

Dear All

- I have main Brekeke PBX, and I need to make another PBX which will be registered to the main PBX sip server.

- I can call any UA which connect to the main PBX from the internal PBX.

- when I call from UA( which connected to main PBX), to the internal PBX, and want to call any internal extension, I hear this meesage " the person you want to reach is unavailable, to leave a message , please wait for the tone".

I need to ask why this happened with me, please give me a solution for this.



Thank you

[pjchacon]

Hi Amr,

Are both your PBX's on the same network and or VLAN?

It would be helpful to better understand you current topology.

Can you select one of the patters from:
http://www.brekeke-sip.com/bbs/network/networkpatterns.html

It sounds like you have Pattern 7, but please confirm.

[amr_elsawi]

hi pablo

The problem I think does not in ring time( I was cange it as you told but not solve the problem), but I think its from that the PBX B registered to PBX A, and not registered to itself Sip server, So that there is no call routing between the PBX B and its Sip server.


Do you think that this is the problem.

Thanks
Amr

[voipwell.com]

Hello,

You didn't mention what version you are on but let me guess it's 2.0.7.2. If it is and you are using xp or windows 2003 then i would suggest the newest beta released on 10/26 which is the only way i was able to fix the same problem after many hours of changing every setting imagineable.

Nick

[amr_elsawi]

Dear Nick

I'm using PBX 2.0.7.2 on windows 2003 server.

Now I was make an upgrade for the pbx with the 2.1 Beta version, but the same problem appears.

Do you try before to connect Brekeke PBX to an ITSP, and in the same time connect it to a PSTN GW to keep the extensions in touch with the local phones, and keep the ITSP for international calls???

I think the problem comes from that the PBX not registered to the Sip Server which bundle with the PBX, because when I configure the sip address in the PBX configuration, at this time I can make calls in between extensions, but not to the ITSP because the PBX does not registered to him at this time.

Do you agree with me in this point?

Thank you
Best regards

[peng]

Hi amr_elsawi,

Can you see the line "&net.registrar.thru.catchhere=false"
at your dialplan?
Can you try leaving it if you have?

[amr_elsawi]

Dear Peng

what you want to do with this dial plan?

I make it "&net.registrar.thru.catchhere=true", but no change in the action, the same problem appears.

Do you have any idea about the suitable dial plan for this situation.

Thank you
Best Regards

[amr_elsawi]

Dear Peng

Now I make it as the following:

Matching Patterns

$port = 15060 $localhost = true $request = ^REGISTER

Deploy pattern:


$action=register
$auth=false
&net.registrar.onlyglobal=false

and its working too much fine.
now I can call the PBX A Extensions, and also I can call any Extension.

Thank you for your and Nick support

[amr_elsawi]

Dear Peng and Nick


Now I'm facing another problem,
When I want to call from the upper PBX ( PBX A) to PBX B( which registered to PBX A, U found that the call does not go through to the PBX B, and I cant hear the greating of the PBX B.

Note : before the last modification in the Dial plan, this call was go through to the PBX B.

Thank you

[peng]

You said PBX B registered to PBX A, right?
Can you see the Registered Client page at SIP Server of PBX A?

Wht are the contact URI and requester?

[amr_elsawi]

Wht are the contact URI and requester?

the contact URI : sip:33@192.168.1.30:5060
which is the IP of the PBX B,

the Requester:
Requester : 62.150.107.168:1160
which is the IP of the ADSL router which the PBX B is connected to the internet through it.

I put the network interface: 192.168.1.1, 62.150.107.168

Note: I can call from PBX B to PBX A , but not vise versa.
also I can call between PBX B extensions.
also I can call to the local lines through the Gateway which I connect to the PBX, and vise versa.


the dial plan as the following Now:

Matching Patterns

$port = 15060 $localhost = true $request = ^REGISTER

Deploy pattern:


$action=register
$auth=false
&net.registrar.onlyglobal=false

Thank you for your supporting me.

[semensato]

I hame a similar setup but with a PBX and a BSS. They are on different networks. I do can call between BSS users. But can not from PBX to BSS and vice-versa. Users are both registered on BSSs (stand alone and PBX's). Any help will be deeply appreciated.

[james]

If a PBX is on a different network, use $addr = <PBX's Address> instead of $lcoalhost.