No Audio

damatta · Posted: Thu May 15, 2008 8:59 pm Post subject: No Audio

1. Brekeke Product Name and version: Brekeke SIP Server , Version 2.1.6.6 Pro

2. Java version: 1.5.0_14

3. OS type and the version: Windows 2003 Std

4. UA (phone), gateway or other hardware/software involved: Grandstream HT-486

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html : 9

6. Your problem: Sometimes there is no audio during call, sometimes does. It depends which SIP termination is used. No Firewall present.

taitan · Brekeke Master Guru Joined: 15 Mar 2008 Posts: 237

How about local call in the same LAN?
Are you using Brekeke PBX?

damatta · Posted: Fri May 16, 2008 4:25 am Post subject:

From/To UA's at the same LAN, audio is fine. Yes, Brekeke PBX Pro version 2.1.6.6

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

how about set RTP relay on under that user with problem.

damatta · Posted: Fri May 16, 2008 10:35 am Post subject:

Already activated.

james · Brekeke Master Guru Joined: 10 Dec 2007 Posts: 494

Since the problem doesn't happen in the same LAN,
the cause of the problem will be the SIP termination side..

Does the problem happen in the certain SIP termination?
Which service is it?

damatta · Posted: Fri May 16, 2008 12:29 pm Post subject:

We operate our own ITSP. The things is: calls that go by "A" terminator are fine. Others that go by "B" termination have no audio.

voipwell.com · Posted: Sat May 17, 2008 3:32 pm Post subject:

Hi,

What do you mean by A and B?

damatta · Posted: Sun May 18, 2008 12:33 pm Post subject:

Different networks.

voipwell.com · Posted: Sun May 18, 2008 8:47 pm Post subject:

Well, without you telling us anything about those different networks and what about them is different i'm afraid we don't have enough information to help you.

james · Brekeke Master Guru Joined: 10 Dec 2007 Posts: 494

Does no-audio happen in both ways? or one-way?
Is there enough network bandwidth and stability in the termination?