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Follow Me... well, follow a number...
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noci
Brekeke Member


Joined: 05 Jan 2011
Posts: 16
Location: Netherlands

PostPosted: Wed Jan 05, 2011 4:31 pm    Post subject: Follow Me... well, follow a number... Reply with quote

1. Brekeke Product Name and version:
PBX, 2.4.7.3
2. Java version:
Java 1.6.0.19
3. OS type and the version:
Linux CentOS 5.1
4. UA (phone), gateway or other hardware/software involved:
various
5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :
patern11, Brekeke runs ON the firewall.
6. Your problem:
There is no real Follow me (AFAICT).

With follow me I don't mean the solution that is mentioned elsewhere of adding (+enabling/disable) a forward.
Also a switch cannot be used because numbers where to follow to are not predictable. (cafetaria like office).

The first option should is almost it. It should have some way to add/remove/replace a number (not disable) and enable/add it.


Alternatively this probable could be built if the ivr-api also has a setUserProperty along the getUserProperty.

Request: is it possible to add a way to update User Properties.
Or : provide in a real follow me: with enable (= add follow me, 1 number only)
disable (remove the number) or
change to a different phone.
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hope
Brekeke Master Guru


Joined: 15 Jan 2008
Posts: 862

PostPosted: Thu Jan 06, 2011 5:52 pm    Post subject: Reply with quote

with brekeke webservices, you can set user properties
http://www.brekeke-sip.com/download/bpbx/v2_x/web-service_manual_user.pdf
section 8.46
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noci
Brekeke Member


Joined: 05 Jan 2011
Posts: 16
Location: Netherlands

PostPosted: Fri Jan 07, 2011 1:52 pm    Post subject: Reply with quote

hope wrote:
with brekeke webservices, you can set user properties
http://www.brekeke-sip.com/download/bpbx/v2_x/web-service_manual_user.pdf
section 8.46


That assumes that webaccess is available. If someone sits at a desk with an ordinary numbers only phone, or a mobile (not being a smart-phone) that will be a challenge.
Unless I can access the webservice from within the IVR scripting engine that might become quite a challenge.
It will be a plunge, not being familiar with java, soap and brekeke.
Do you have any advise on helpfull information?

[Edit]
Some further investigation..

For SOAP the Axis product is mentioned. And a reference exists to V1.2 (probably meant for an older Java v1.4)

We have Java V1.6.0.19 in use. + Tomcat 7.0.2
Can i just install Axis V1.2, or do I need that last in that range V1.4
Or is AXIS2 required.

This currently is provoking more questions than answer (based on the supplied documentation).

[Edit2]
The correct URL for axis2 is:
http://axis.apache.org/axis2/java/core/


Last edited by noci on Fri Jan 07, 2011 2:42 pm; edited 1 time in total
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