Registration is failing

[ezzadin]

1. Brekeke Product Name and version: Brekeke SIP server Version 3.0.7.0

2. Java version: 1.7.0_05

3. OS type and the version: Windows 2003 R2 32bit

4. UA (phone), gateway or other hardware/software involved: Audiocodes and Yealink phone

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :

Pattern 7

You have multiple PBX/SIP Server located in different LANs.

6. Your problem:

I have a Yealink phone that was configured to register with Brekeke and it was registering ok up until today. For some weird reason I cannot register the phone anymore.

Both the phone and Brekeke are behind a NAT (Two separate networks).

I re-configured the phone to register with an Asterisk box that is located on the same network as Brekeke and the registration succeeded.

I captured some logs using the wireshark and it seems that the phone is communication with Brekeke but Brekeke is returning 401 Unauthorized. I triple checked the user/pass. I used the same user and password to register a softphone and it is working just fine.

I used http://wiki.brekeke.com/wiki/Yealink-SIP-phones to configure the yealink and in Brekeke, INVITE is set to off.

Can someone help me resolve this issue please?

Thanks.

[hope]

how about set OFF at configuration/SIP/ authentication for REGISTER
and restart brekeke?

[ezzadin]

Thanks. I didn't turn off "Register" but why registration is failing on a phone that was working for days?

I have an exact similar phone that is working just fine. What I don't understand is why Brekeke returns 401..

I will try your suggestion today.

Thanks again.

[Harold]

Brekeke SIP server returns "401" only if the account info (username & password) doesn't match.


To get detailed log, set the following in the [Configuration]->[Advanced] page and restart the server.
-----------------------------------
net.registrar.loglevel.file=255
-----------------------------------

[redmiru]

please check From field's userID and auth. field's username.