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noci Brekeke Member
Joined: 05 Jan 2011 Posts: 16
Location: Netherlands
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Posted: Mon May 19, 2014 1:52 am Post subject: somehow we can only record zero length messages |
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1. Brekeke Product Name and Version:3.2.4.3
2. Java version: 1.6.0.45
3. OS type and the version: Linux, CentOS 5
4. UA (phone), gateway or other hardware/software involved:
Gigaset DX800, Gigaset various
5. Your problem
All sound recordings (VM, voice prompts etc) are empty
(160 byte .ul files) without sound...
Anyone known with this? |
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janP Brekeke Master Guru
Joined: 25 Nov 2007 Posts: 336
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Posted: Mon May 19, 2014 8:20 am Post subject: |
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Which audio codec are you using?
Does the same problem happen even if you use PCM (G711)?
Do you have enough disk space? |
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noci Brekeke Member
Joined: 05 Jan 2011 Posts: 16
Location: Netherlands
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Posted: Mon May 19, 2014 9:36 am Post subject: |
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67GB disk space free should be sufficient.
G711 is the codec used that's the queer thing in this case.
We did have a codec problem a few months back because
a phone platform we need to contact with only accepts aLaw
and not uLaw. So we have 8,0 mentioned as available CODEC.
for PBX & Media server.
The phones may all choose 722, 711a, 711u , and 729 if the endpoints both support it.
So i would expect that something must work.
BTW, the voice prompts from Brekeke to the Phone are clear & crisp.
the message spoking into brekeke (either to be used as Announcement message, or name, or personal message, of the voicemail left for someone is not recorded.). |
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noci Brekeke Member
Joined: 05 Jan 2011 Posts: 16
Location: Netherlands
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Posted: Mon May 19, 2014 1:25 pm Post subject: |
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Right choose between codec 8,0 doesn't work for this..
so undid a change needed to get things working with a VOIP provider a few months back. (Provider doesn't do u-law, breke doesn't do a-law... )
Strange this mutual exclusive support for a-law / u-law.
both should work without causing troubles. |
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janP Brekeke Master Guru
Joined: 25 Nov 2007 Posts: 336
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Posted: Mon May 19, 2014 5:43 pm Post subject: |
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Was it working without problem before? |
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