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somehow we can only record zero length messages
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noci
Brekeke Member


Joined: 05 Jan 2011
Posts: 16
Location: Netherlands

PostPosted: Mon May 19, 2014 1:52 am    Post subject: somehow we can only record zero length messages Reply with quote

1. Brekeke Product Name and Version:3.2.4.3

2. Java version: 1.6.0.45

3. OS type and the version: Linux, CentOS 5

4. UA (phone), gateway or other hardware/software involved:
Gigaset DX800, Gigaset various

5. Your problem
All sound recordings (VM, voice prompts etc) are empty
(160 byte .ul files) without sound...
Anyone known with this?
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janP
Brekeke Master Guru


Joined: 25 Nov 2007
Posts: 336

PostPosted: Mon May 19, 2014 8:20 am    Post subject: Reply with quote

Which audio codec are you using?
Does the same problem happen even if you use PCM (G711)?

Do you have enough disk space?
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noci
Brekeke Member


Joined: 05 Jan 2011
Posts: 16
Location: Netherlands

PostPosted: Mon May 19, 2014 9:36 am    Post subject: Reply with quote

67GB disk space free should be sufficient.

G711 is the codec used that's the queer thing in this case.
We did have a codec problem a few months back because
a phone platform we need to contact with only accepts aLaw
and not uLaw. So we have 8,0 mentioned as available CODEC.
for PBX & Media server.

The phones may all choose 722, 711a, 711u , and 729 if the endpoints both support it.
So i would expect that something must work.

BTW, the voice prompts from Brekeke to the Phone are clear & crisp.
the message spoking into brekeke (either to be used as Announcement message, or name, or personal message, of the voicemail left for someone is not recorded.).
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noci
Brekeke Member


Joined: 05 Jan 2011
Posts: 16
Location: Netherlands

PostPosted: Mon May 19, 2014 1:25 pm    Post subject: Reply with quote

Right choose between codec 8,0 doesn't work for this..
so undid a change needed to get things working with a VOIP provider a few months back. (Provider doesn't do u-law, breke doesn't do a-law... Sad )

Strange this mutual exclusive support for a-law / u-law.
both should work without causing troubles.
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janP
Brekeke Master Guru


Joined: 25 Nov 2007
Posts: 336

PostPosted: Mon May 19, 2014 5:43 pm    Post subject: Reply with quote

Was it working without problem before?
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