Brekeke Forum Index » Brekeke PBX Forum

Post new topic   Reply to topic
Brekeke PBX suspend. we must restart??
Author Message
Mr Tho
Brekeke Addict


Joined: 25 May 2016
Posts: 25

PostPosted: Fri Aug 25, 2017 1:42 am    Post subject: Brekeke PBX suspend. we must restart?? Reply with quote

PostPosted: Mon Aug 07, 2017 6:00 pm Post subject: Delete the record in Push Notification when USER logout Reply with quote Edit/Delete this post
1. Brekeke Product Name and Version:3.7.6.6 multi-tenant

2. Java version:1.7

3. OS type and the version:Centos 6.8

4. UA (phone), gateway or other hardware/software involved: We use Brekeke PBX with Push Notification.

5. Your problem:
- We have used Brekeke PBX for long time. It run well in our server. But recently day, We have some problem. Sometime it suspend. We don't see any client in Registered Clients. We must choose "restart PBX" and it work normally. Before it can run long time. Don't need restart.
- I check the load of CPU and RAM. It is normal. Not full RAM or CPU.

Please give me some advice. Thanks !
Back to top
View user's profile
ambrosio
Brekeke Master Guru


Joined: 27 Mar 2008
Posts: 215

PostPosted: Fri Aug 25, 2017 8:31 am    Post subject: Reply with quote

Is it an evaluation license of Brekeke PBX ?
Back to top
View user's profile
Mr Tho
Brekeke Addict


Joined: 25 May 2016
Posts: 25

PostPosted: Fri Aug 25, 2017 7:48 pm    Post subject: Reply with quote

No, Sir
We buy license from Brekeke. We use PBX multi-tenant. When PBX suspend we don't see any client in Registered. So can't make call.
Back to top
View user's profile
Mr Tho
Brekeke Addict


Joined: 25 May 2016
Posts: 25

PostPosted: Fri Aug 25, 2017 7:50 pm    Post subject: Reply with quote

We are using Java 1.7.0_141 and tomcat 7.0.67
RAM is not full. It use 8Gb/16Gb of RAM. CPU is low load.
Back to top
View user's profile
snuyzm
Brekeke Talented


Joined: 11 Feb 2015
Posts: 97

PostPosted: Mon Aug 28, 2017 2:20 pm    Post subject: Reply with quote

What does your "suspend" mean?

Are there any error messages on the PBX's screen?
Back to top
View user's profile
llucy
Brekeke Talented


Joined: 31 Jan 2014
Posts: 52

PostPosted: Thu Aug 31, 2017 2:35 pm    Post subject: Reply with quote

Mr Tho,

I believe you should contact the support team for this kind of issue. You seem to have official technical support contract. They would need the debug logs and explain what happened.


Lucy
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    Brekeke Forum Index » Brekeke PBX Forum All times are GMT - 7 Hours
Page 1 of 1