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jpalacio Brekeke Newbie
Joined: 04 Mar 2011 Posts: 2
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Posted: Mon Oct 23, 2017 1:46 pm Post subject: Problem with the sound in both ways |
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1. Brekeke Product Name and Version:
3.7.7.8
2. Java version:
1.7.0
3. OS type and the version:
Windows 2012
4. UA (phone), gateway or other hardware/software involved:
Gateway Yeastar TG200V2
5. Your problem:
When I try make a call between a extention and external phone throgth Cell Gateway Yeastar only listen on one way, in this case the internal phone, the interlocutor that is on the cell phone don't listen.
What should I do for listen in two ways?
Thanks |
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Niloc Brekeke Talented
Joined: 19 Sep 2017 Posts: 70
Location: NL
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Posted: Mon Oct 23, 2017 2:38 pm Post subject: |
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Are there any NAT or firewall between the PBX and the Cell Gateway? |
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jpalacio Brekeke Newbie
Joined: 04 Mar 2011 Posts: 2
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Posted: Mon Oct 23, 2017 3:26 pm Post subject: |
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no exist none device between these |
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Niloc Brekeke Talented
Joined: 19 Sep 2017 Posts: 70
Location: NL
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Posted: Tue Oct 24, 2017 10:06 am Post subject: |
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Does the one-way audio issue happen even if you make a call between two extensions without through Cell Gateway? |
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Brett Brekeke Addict
Joined: 23 Dec 2014 Posts: 47
Location: CA
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Posted: Wed Oct 25, 2017 3:52 pm Post subject: |
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Hi jpalacio,
Did you set "RTP relay =ON"?
If not, please try it again with "RTP relay = on".
You can change it [PBX]>[Options]>[Settings]>RTP relay
Thank you. _________________ Brett |
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