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pxsolutions Brekeke Newbie
Joined: 12 Feb 2024 Posts: 2
Location: AB CANADA
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Posted: Mon Feb 12, 2024 9:40 am Post subject: DTMF |
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1. Brekeke Product Name and Version: Version 3.14.7.4
2. Java version: Oracle Java SE 11
3. OS type and the version: win11
4. UA (phone), gateway or other hardware/software involved: miALERT
5. Your problem:
I'm trying to have DTMF working, there is a voice prompt coming from miALERT nurse call system. I got the Caller ID working that any calls from the system, it will display on top of the portable phone. There is also a message telling the system to acknowledge the calls by press # however that isn't working. That would send # key back to miALERT telling the call had been acknowledged and put a pause on the call.
Thanks in advance |
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Laurie Brekeke Master Guru
Joined: 07 Jan 2008 Posts: 245
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pxsolutions Brekeke Newbie
Joined: 12 Feb 2024 Posts: 2
Location: AB CANADA
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Posted: Wed Feb 14, 2024 8:08 am Post subject: |
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Hi Laurie,
I'd tried section 3.2.2 to 3.4 and it didn't allow me to use # to send back to miALERT. When pressing any key on the portable phone, I didn't hear any beep tone. We also have a Jeron Nurse call on site, by pressing 5 will connect to one of JERON station on site and giving out 2 way radio however, using # didn't do that telling miALERT on that the call had been acknowledged.
any method of making this to work? |
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