Unregistered Phones and suddenly finished calls

loco_tdg · Brekeke Member Joined: 25 Apr 2007 Posts: 13

1. Brekeke Product Name and version:
Brekeke PBX, Version 2.0.7.2 Basic

2. Java version:
Java 1.5

3. OS type and the version:
Linux Debian 4.0
Graphic interface: Gnome

4. UA (phone), gateway or other hardware/software involved:
11 IP phones, 3 gateways, 1 phone adaptor.

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :
Network pattern: 2

6. Your problem:
Our problems are some of the ip phones get unregistered and we have to reboot them and the other is that calls from our ip phones to the pstn suddenly finish. We have discarded by changing cable, changing switch; and the problem goes on what could we do?

Please answer as soon as possible. Thanks.

voipwell.com · Posted: Mon May 21, 2007 12:37 pm Post subject:

Let's look at the unregistered phones first.
What brand/model phones are they.

Have you updated to the newest phone firmware?

Are they using staic lan addresses or dynamic.

Is brekeke server computer using static lan address or dynamic.

On the sip server status page what ip addresses show up. There should be a lan and wan address.

The phones should be using brekeke's lan address to register to, not the wan address.

When a call disconnects, go to the sip server log tab and look at the result code for the call. It is all the way to the right of the line and will have a -1 if call terminated properly or another number like 503 if it didn't. Please post the results.

Thanks,

Nick