Question from a new user

Christian08 · Posted: Thu Nov 15, 2007 6:58 am Post subject: Question from a new user

Hi all,
I am having problems installing PBX 2.1.56. Running Windows XP Pro with all updates. Have tried with both Jre 1.5 and 1.6 but i cannot get it to work. Here is the message I am getting when I try to install:
Brekeke PBX 2.1 Setup
---------------------------
Failed to install Brekeke PBX service.Check your settings and permissionsIgnore and continue anyway (not recommended)?
I once tried ignoring and installed it but I was not able to start it from admin tools and services.
Any help would be apreciated, many thanks!

peng · Brekeke Guru Joined: 20 Jul 2005 Posts: 110

I think you have to uninstall and delete the install folder and
install again.
I recommend to install latest BETA.

Christian08 · Posted: Thu Nov 15, 2007 4:24 pm Post subject:

It is the latest beta I am trying to install. I have removed everything but the problem is still there. Thanks for all your help!

Christian08 · Posted: Fri Nov 16, 2007 9:22 am Post subject:

No other suggestions?

bposner · Brekeke Junior Member Joined: 12 Nov 2007 Posts: 5

I got the same message during evaluation. You have to answer "start PBX" or something during the last part of the install. I had to re-install to get to that again. But I'm am no way an expert as we are just evaluating this system right now.

Christian08 · Posted: Fri Nov 16, 2007 3:46 pm Post subject:

Well, I have still no solution to this as of yet. I have uninstalled everything including JRE and reinstalled but with the same result. Have tried different updates as well.

redroof · Brekeke Talented Joined: 16 Nov 2007 Posts: 97

Are you using any firewall software? If so, please disable it or add "java.exe" as trusted program in the settings of the firewall.

Christian08 · Posted: Sat Nov 17, 2007 11:24 am Post subject:

I am finally up and running now. Do't know wxactly what was causing the problem, installed a different version of JRE and now it's working. Many thanks for your replies!

redroof · Brekeke Talented Joined: 16 Nov 2007 Posts: 97

Hi Christian08!

>> installed a different version of JRE and now it's working.

Let me know which version of JRE you are using..

Christian08 · Posted: Tue Nov 20, 2007 8:08 am Post subject:

Hi there,
Using JRE v1.5.6 update 14.
Just for your info here is what I did to install.
First I downloaded and installed JRE.
Then, I installed the PBX. I ignored the error message and then I started the Brekeke PBX manually under control pannel, administration tools and services Just to see that everything was working.
I then activated the PBX and rebooted the system and everything is working just fine now. Let me know if I can be of any help!

voipwell.com · Posted: Tue Nov 20, 2007 8:19 am Post subject:

Hi,

Brekeke does suggest that you install the jdk rather than the jre.

colin2710 · Posted: Tue Nov 20, 2007 12:15 pm Post subject: jdk or jre

Hi there,

I am new to Brekeke as are evaluating the software at the moment.

You say 'Brekeke does suggest that you install the jdk rather than the jre.

We have it running with jre and it works fine.

Can anyone from Brekeke confirm if we should use 'jdk or jre'.

Regards - Colin

Christian08 · Posted: Tue Nov 20, 2007 2:11 pm Post subject:

Yes, I would also apreciate that.