483 error received when UA registering

cwchung · Brekeke Junior Member Joined: 22 Jan 2008 Posts: 5

1. Brekeke Product Name and version: SIP Server 2.1.6.2

2. Java version:
java-1.7.0-icedtea-plugin-1.7.0.0-0.19.b21.snapshot.fc8
java_cup-0.10-0.k.6jpp.1
java-1_5_0-sun-1.5.0_06-17
java-1.5.0-gcj-1.5.0.0-17.fc8
java-1.7.0-icedtea-1.7.0.0-0.19.b21.snapshot.fc8
tzdata-java-2007k-1.fc8
java-1_5_0-sun-devel-1.5.0_06-17
tomcat5-jsp-2.0-api-5.5.25-1jpp.1.fc8
tomcat5-server-lib-5.5.25-1jpp.1.fc8
tomcat5-common-lib-5.5.25-1jpp.1.fc8
tomcat5-webapps-5.5.25-1jpp.1.fc8
jakarta-commons-pool-tomcat5-1.3-9jpp.3.fc8
jakarta-commons-collections-tomcat5-3.1-9jpp.2.fc7.1
tomcat5-5.5.25-1jpp.1.fc8
tomcat5-servlet-2.4-api-5.5.25-1jpp.1.fc8
jakarta-commons-dbcp-tomcat5-1.2.1-10jpp.2.fc8
tomcat5-jasper-5.5.25-1jpp.1.fc8

3. OS type and the version: Fedora 8 on IBM ThinkPad R52

4. UA (phone), gateway or other hardware/software involved: Linksys VOIP gateway

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html : Pattern 1

6. Your problem:
Dear Sir,
When SIP server receives REGISTER, it returns 100 Trying and then 483 Too Many Hops. The Max-Forwards of REGISTER is 70. It works well on the same R52 laptop computer when booting with Windows XP (ONDO SIP Server 2.1.6.2). The R52 has 2 OS: Fedora 8 and Windows XP. Do you have any advice?

Regards,
CW Chung

Haddas · Brekeke Guru Joined: 17 Jan 2008 Posts: 170

Is your /etc/hosts file well configured?

cwchung · Brekeke Junior Member Joined: 22 Jan 2008 Posts: 5

Thank you for your reply. My /etc/hosts is as below:

# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost localhost
::1 localhost6.localdomain6 localhost6

I did not change any config of ONDO SIP server, and I used SIP server's IP address in UA. Is that OK?

janP · Brekeke Master Guru Joined: 25 Nov 2007 Posts: 336

Hi

I think you need to add your PC's IP address in the /etc/hosts..

cwchung · Brekeke Junior Member Joined: 22 Jan 2008 Posts: 5

Hi,

According to Administrator's Guide v2.1, I added my pc's IP address or FQDN in GUI / Configuration / System / Network / Interface address 1 and it works. The document also explains why Windows does not have this problem:

"In a Windows OS environment, Brekeke SIP Server will automatically get the local IP addresses if not specified here."

Thank you.

Haddas · Brekeke Guru Joined: 17 Jan 2008 Posts: 170

so..
did you solve the problem?

cwchung · Brekeke Junior Member Joined: 22 Jan 2008 Posts: 5

Yes, I've solved the problem.

Thank you