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mike999
Brekeke Newbie
Joined: 21 Feb 2008
Posts: 4
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 Posted: Thu Feb 21, 2008 6:47 pm Post subject: sip protocal problem. |
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1. Brekeke Product Name and version: sipserver 2.0.7.2/217
2. Java version:1.5.0_10
3. OS type and the version:
Windows Server 2003 R2 Enterprise Edition Service Pack 2
4. UA (phone), gateway or other hardware/software involved:
5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :
6. Your problem:
This is our problem.
Normally registration is find, but sometimes sip protocal is disconnected by compulsory and connected right away and this symptom is repeating until we re-login to the sip server.
This problem occurs twice a day or more.
In our site there are about 30 agents and this symptom occuers on one or two agents(not all at once) and it take turns to another.
Is this related with the setting a wrong values? or some other problem?
Thanks and regards.
Min Jae |
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voipwell.com
Partner PBX
Joined: 20 Sep 2005
Posts: 528
Location: Tannersville, Pennsylvania
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| Posted: Thu Feb 21, 2008 10:09 pm Post subject: |
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Hello,
could you explain the problem again. it's hard to understand what you wrote.
Thanks, |
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mike999
Brekeke Newbie
Joined: 21 Feb 2008
Posts: 4
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| Posted: Fri Feb 22, 2008 2:37 am Post subject: |
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| voipwell.com wrote: |
Hello,
could you explain the problem again. it's hard to understand what you wrote.
Thanks, |
Between sip proxy server and ip phone is disconnected twice a day or more. And if once disconnected between two, it started to repeat connect and disconnect by it self. To stop this symptom we have to re-login to the server.
And strange thing is it occurs only one or two ip phone at a time.
And then next time it occurs in other ip phone. |
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janP
Brekeke Master Guru
Joined: 25 Nov 2007
Posts: 336
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| Posted: Fri Feb 22, 2008 12:37 pm Post subject: |
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hi
what kind of SIP client are you using?
is your environment involved with NAT? |
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mike999
Brekeke Newbie
Joined: 21 Feb 2008
Posts: 4
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| Posted: Sun Feb 24, 2008 5:56 pm Post subject: |
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| janP wrote: |
hi
what kind of SIP client are you using?
is your environment involved with NAT? |
HI.
Sorry for anwsering late.
We don't involve with NAT and our SIP client is X-lite. |
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Laurie
Brekeke Master Guru
Joined: 07 Jan 2008
Posts: 241
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| Posted: Mon Feb 25, 2008 11:09 am Post subject: |
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Do you have a problem with a registration?
or.. do you have a problem with phone call? |
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mike999
Brekeke Newbie
Joined: 21 Feb 2008
Posts: 4
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| Posted: Mon Feb 25, 2008 5:52 pm Post subject: |
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| Laurie wrote: |
Do you have a problem with a registration?
or.. do you have a problem with phone call? |
'
It seems registration is find, but it has problem with phone call.
Cause if the problem is occured, phone call is not available until we re-login the sip proxy server.
We checked ip phone with three different brand but the same problem was occured. So we're guessing that some of values of sip proxy server and the ip phone is missmatching each other. Just we're guessing.... |
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janP
Brekeke Master Guru
Joined: 25 Nov 2007
Posts: 336
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| Posted: Mon Feb 25, 2008 11:30 pm Post subject: |
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Hi
what does "re-login the sip proxy server" mean ? |
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