Third Party Call Control..

[Niggy]

1. Brekeke Product Name and version:

2. Java version:

3. OS type and the version:

4. UA (phone), gateway or other hardware/software involved:

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :

6. Your problem:
Hi everyone..
my Q concern about the 3pcc feature in brekeke PBX, to use this feature i have to type this following URL in my browser :

http://<server-ip-address>:<server-port>/pbx/3pcc?to=<callee-number>&from=<caller-number>&user=<caller-user>&type=<type>

So my Q is: Can I use in the Callee/caller number an ordianary land line number(out line)? or I have to use the numbers withn the PBX only?

Tahnx in advance..

[peng]

You can use it for outbound calls. Not only for pbx users.

[Niggy]

[Henry823]

"click to talk" can make call to land line for both caller and callee.
The connection is depending on the PBX dial plan setting.
I have it working.

Henry

[Niggy]

Dear Henry,
well im also planing to do a "click to call" feature in a web site. If u have it working already so I think ur experiance wud b so helpfull for me. Hope if u cud add my msn Niggy-4life@hotmail.com so we cud tak online. many thanks.

Niggy.

[Henry823]

Dear Niggy,

You must configure "dial plan" in the SIP server, not PBX's ARS, to terminate call to PSTN, otherwise "click to talk" will not work.

Henry

[Niggy]

Dear Henry,
I'm planing to do 2 ways of ' click to call' :
1- to connect 2 land lines.
2- to connect a land line user with an online user.

but really i got many Q's about that, so if its OK with u hope we cud have a chat online someday.

many thanks
Niggy

[Henry823]

I havn't tried MSN in my life and I have to find time to chat with you.
May I know which country you are in and it is possible for 'click to talk' to make call the way you wish. That means, one end you have to use gateway or softphone. On the land line, you need gateway to terminate calls to PSTN.

I thought Brekeke could have helped you on your problem long before?

Henry

[Niggy]

Dear Henry,
well im from Saudi Arabia & about the scenarios i'm planing to do:
User A who is online presses "klick to call" button & then calls brekeke pbx through the internet, the pbx calls user B which is a land line, & then join them together. The other scenario is the same but both users A & B are on land lines.

[Henry823]

Please advise can you make call from your PBX to Land phone.
If yes, just tell me the dialing procedure step by step.


Regards
Henry

[Niggy]

Dear Henry,
Yes I can call PSTN from my brkeke.
Well about the calling procedures are like that:
First Scinario:
1) User A is online using softphone, user B uses a land line.
2) User A wants to call user B but the call cost shouldn't be neither on A nor B, it should be on brekeke.
3) User A clicks "click to call" button which is in a web site.
4) This button should initiate a VOIP call to brekeke, then brekeke should calls user B.
5) Brekeke join A & B together ( in other words when user A calls brekeke, brekeke forwards the call to user B)

Scinario Second :
Just like above but bothe users A & B using land lines.

[Henry823]

Go to the Brekeke PBX server, at the explorer,
key http://127.0.0.1:28080/pbx/3pcc?to=222&from=333&user=1

222 is one of your extension and 333 is another extension.
Test if it is working, if yes,
replace 333 with the land line dialing number which must be same as the dial rule in Brekeke SIP server dial rule.

Good luck trying

Regards
Henry

[Niggy]

Dear Henry,
The 3pcc feature is working fine i can make calls between 2 brekeke users from any PC in my LAN, but when i replace 1 of them with a land line number nothin happen!! well for normal outgoing call from brekeke i use 9 + phone no. , so should i put the no. like(9xxx..) , (9 xxxx..) or (9,xxx..), or what shold I do?

many thanks,
Niggy

[Henry823]

You mean, you dial from extension 9 and landline number?
or please tell me the dial rule for calling to PSTN, landline.
Did you configure "dial rule" on the SIP server side, not PBX ARS?
You must set the "dial rule" on SIP server side.

Regards
Henry

[peng]

Henry823,
You can also have settings for prefix with 3pcc at ARS on PBX.
I think ARS is easier to maintain than dialplan.
Are you getting any problems with ARS?

[Henry823]

Peng,

I have not been deploying PBX in depth, therefore, my experience is on SIP server, did you deploy this "click to call"? If yes, I would like to share your experience as well. Please advise.

Regards
Henry

[Niggy]

[Henry823]

Question:
1. What is the version of PBX, 2.0 or 2.1?
2. You said that you can use PBX extension to call PSTN, do you dial 9 and PSTN phone number?

Regards
Henry

[Niggy]

answers:
1- its 2.0.7.2
2- ya i dial 9 then the PSTN number.

[Henry823]

Assuming the extension number is 123 and PSTN number is 2345678. Then, you just put in 123 as caller and 92345678 as callee.

Regards
Henry

[Niggy]

Dear Henry,
Well i think i tried that..
Caller no=xxx & Callee no=9xxxxxxx & when i press Enter, a call alert pops up & i hear ringing in my head set but infact my office phone set( which is connected to the PSTN no. i called) dosen't ring so when i pick up i hear nothing.

And BTW when i use my PBX extention to call PSTN no, I press 9 then Enter (or call buton) then i hear normal continuous tone, then I dial my pstn no. & then i hear ringing tone. Is this scenario normal?

many thanks..

[Henry823]

It seems to me that your are getting what you would like.
I guess you have to do more testing.
In my case, I setup the dial plan in SIPserver instead of ARS in PBX and it is still working.
Perhaps you can try this. I get the feeling that SIPserver Dial plan setting is more stable than ARS in PBX.

Regards
Henry

[Niggy]

Hi Henry,
Its really long time ,i was a way i just came back.
I just still having problem connecting land line with brekeke user using 3pcc, wel i'll try to configure the SIPserver Dila plan, but could show me the right configuration?
thanks