Play Message

damatta · Posted: Wed Jul 02, 2008 5:04 am Post subject: Play Message

1. Brekeke Product Name and version: Brekeke SIP Server , Version 2.1.6.6 Pro

2. Java version: 1.5.0_14

3. OS type and the version: Windows 2003 Std

4. UA (phone), gateway or other hardware/software involved: Grandstream HT-486

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html : 9

6. Your problem: Is it possible to play a IVR message like ' you ran out of funds' when ITSP returns error code 402?

peng · Brekeke Guru Joined: 20 Jul 2005 Posts: 110

You can do it using ARS failover.

damatta · Posted: Wed Jul 02, 2008 6:37 pm Post subject:

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

1. go to the ITSP ARS "Pattern OUT" where you want to check code 402, at lower part of that pattern set
"Next route on failure": yes
"Error codes":402
"Disable on failure": This pattern
2. Create another "Pattern OUT" under the same ITSP, set
"Priorities": 101 or the a number bigger than the above pattern OUT to get lower priority
" matching patterns: To": set the same thing as the above pattern OUT in the same place, default is "sip:9(.+)@"
"Deploy patterns: To": ivr+userid(where you put the message"you ran out of funds")
3. save the change

damatta · Posted: Thu Jul 03, 2008 2:36 pm Post subject:

There is an issue on SIP messages since ITSP returns error code 402 and PBX sends error code 404 (not found) and ARS rule is not succeded.

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

can you post the details of your ars settings for failover?

damatta · Posted: Fri Aug 15, 2008 5:05 am Post subject:

OUT-1 (Priorities:99)

<Matching patterns>

To: sip:0(.+)@

<Deploy patterns>

From: "&v1"<sip:&v1@sip.proxy.net>

To: sip:0$1@sip.proxy.net

OUT-2 (Priorities:100)

<Matching patterns>

To: sip:0(.+)@

<Deploy patterns>

To: 402

P.S.: '402' is a PBX user with the 'out-of-funds' voicemail msg.

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

at ARS, OUT-1

set
"Error codes":402
"Disable on failure": This pattern

damatta · Posted: Thu Nov 20, 2008 4:40 pm Post subject:

Did not work... Sad

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

OUT-1 (Priorities:99)

<Matching patterns>
To: sip:0(.+)@

<Deploy patterns>
From: "&v1"<sip:&v1@sip.proxy.net>
To: sip:0$1@sip.proxy.net

<Parameters>
Next route on failure: yes
Error codes:402
Disable on failure: This pattern

------------------------------------------------
OUT-2 (Priorities:100)

<Matching patterns>
To: sip:0(.+)@

<Deploy patterns>
To: 1234 // '1234' is not an existing number at pbx or sip server

--------------------------------------------------
go to SIP server side and make a dialplan like below

<Matching patterns>
$request=^INVITE
To=sip:1234@

<Deploy patterns>
To=sip:402@localhost:15060

damatta · Posted: Sat Nov 22, 2008 2:47 am Post subject:

Working fine now. Thanks Smile

damatta · Posted: Wed Jan 07, 2009 8:17 pm Post subject:

What about every call that begings with ZERO gets that 'out-of-funds' voice message? I already tried your last OUT-2 ARS with no success...

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

Did you change the pbx user 402's greeting message?

upload the nofund sound file to 402 Voicemail personal greeting from "Voice prompt"
then at user 402 page, change greeting message to "personal greeting"

damatta · Posted: Sat Jan 10, 2009 3:59 am Post subject:

PBX retunrs error code 486 (Busy here) to UA and do not transfer call to user 402.

damatta · Posted: Thu Jan 15, 2009 3:58 am Post subject:

Is it possible to setup PBX to play a pre-recorded message every 60 sec. during a call? If so, how?

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

try with dialplan
<Matching patterns>
$request=^INVITE
To=sip:0(.+)@

<Deploy patterns>
To=sip:402@localhost:15060