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Registration failure with username
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phanik
Brekeke Newbie


Joined: 14 Feb 2008
Posts: 3

PostPosted: Fri Dec 12, 2008 3:58 am    Post subject: Registration failure with username Reply with quote

1. Brekeke Product Name and version:

Bekeke SIP server 2.1.6.2 standard

2. Java version:


3. OS type and the version:

windows XP proffesion 2002

4. UA (phone), gateway or other hardware/software involved:

one VOIP solution board.

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :
1

6. Your problem:

i am new to the SIP server.
In our device we have phonenumber, username and password. when user name and password are same registration is successful. but when i am giving username as a string (say lineone) , then registration is failing and 403 forbidden SIP is observed on ethereal capture.

here are my settings in SIP server:
UserAuthentication->users
user name
9849990001 Lineone
password 123456

same configuration was also done in my device.
in the above case registration is failing and 403 forbidden SIP message.

if the username in my device is same as phone number (9849990001) then registration is successful.

please guide me, whether i am missing any settings in the SIP server.


Configuration -> SIP settings:

Authentication
register -on
INVITE -on
realm --
Auth-user = yes
Auth-user = yes
FDQN no
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hope
Brekeke Master Guru


Joined: 15 Jan 2008
Posts: 862

PostPosted: Fri Dec 12, 2008 6:35 pm    Post subject: Reply with quote

Did you set yes at sip server > sip > Authentication> Auth-user=user in "From:"
If yes please change it to no
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phanik
Brekeke Newbie


Joined: 14 Feb 2008
Posts: 3

PostPosted: Wed Dec 17, 2008 7:48 am    Post subject: Reply with quote

Hi,
thank you for the responce.
i have tried with that option server > sip > Authentication> Auth-user=user in "From:" to "no".
still it is not working.

An error in the problem explained is " when username and password are same". this statement is wrong. when phone number and username are same registration is successful. but when user name is different from phone number registration is failing.
e.g ph no: 123
username :123 successful registration

but it is successful irrespective of the username mentioned in the userauthentication->view user

but
ph no: 123
username:line1 failing

do i need to do any specific settings for this username registration.?
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lakeview
Brekeke Master Guru


Joined: 15 Nov 2007
Posts: 319
Location: Florida

PostPosted: Fri Dec 19, 2008 2:48 pm    Post subject: Reply with quote

Set Auth-user=user in "To:" (Register) = no.
This is because the authentication user name (Auth-user) and the phone number (To-Header) are different.



>> user name
>> 9849990001 Lineone

Do you have a space character in the username?

What kind of SIP UA are you using?
Let me know the product name.
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phanik
Brekeke Newbie


Joined: 14 Feb 2008
Posts: 3

PostPosted: Mon Dec 22, 2008 2:49 am    Post subject: Reply with quote

Hi ,

UA is a board which is under development stage. It is VOIP solution board. POTS lines to ethernet.

i tried with the Auth-user=user in "To:" (Register) = no.
but still registration is failing. there is no space character in the name.

realm is really doing something with the name authentication?

because i dont know that i am setting this field correct or not. i have set the SIP server ip as realm. e.g my SIP server is 192.168.108.50 then realm is sip:192.168.108.50.
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lakeview
Brekeke Master Guru


Joined: 15 Nov 2007
Posts: 319
Location: Florida

PostPosted: Tue Dec 23, 2008 12:18 pm    Post subject: Reply with quote

>> i tried with the Auth-user=user in "To:" (Register) = no.

Did you restart the server after you changed the above settings?

If you are developer, you may need to subscribe the Brekeke's Dev Support Program to get their direct supports.
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