How to Specifify a ringtone based on Caller ID FROM

brad051380

1. Brekeke Product Name and version:

2. Java version:

3. OS type and the version:

4. UA (phone), gateway or other hardware/software involved:

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :

6. Your problem:
I would like to set a ring tone on a cisco 7925 handset based on Caller ID, does anyone know how to push this command across Brekeke? example: we are integrated with Rauland Nurse Call system R5. When caller id states Ex. RM404 Code Blue (Caller ID), i want to search the caller ID Text for "Code Blue" and specifify the ring tone on the handset.

Thanks in advance!!!

Brad

peng · Brekeke Guru Joined: 20 Jul 2005 Posts: 110

Some type of sip phone can change the ringing sound by adding Alert-Info to INVITE request.
Do you know how can I do with CISCO phone?

james · Brekeke Master Guru Joined: 10 Dec 2007 Posts: 494

I think.. Cisco 79xx supports "Alert-Info" from the firmware version 6.0.

Here is a sample DialPlan rule..

Matching Patterns

$request = ^INVITE
From = Code Blue

Deploy Patterns

Alert-Info = <file://Bellcore-dr1/>

james · Brekeke Master Guru Joined: 10 Dec 2007 Posts: 494

Also, if your CISCO handset supports the paging feature, you can use Brekeke PBX for this purpose.
With Brekeke PBX, such an emergent call can be forwarded to multiple locations with a certain ring tone.

britchey · Posted: Sat May 21, 2016 7:52 pm Post subject:

Has anyone successfully used Alert-Info with a cisco 7925g phone.

ambrosio · Brekeke Master Guru Joined: 27 Mar 2008 Posts: 215

britchey, it should work.
Have you tried the DialPlan rule james posted?

tlsoren · Posted: Tue Sep 13, 2016 7:45 am Post subject:

Bumping this thread.

Has any R5 integrators out there been able find and confirm a distinct ringtone solution with Cisco?

Thanks,

-Tom

ambrosio · Brekeke Master Guru Joined: 27 Mar 2008 Posts: 215

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmering.pdf

Refer to the above Cisco's doc.
It said

bspence · Posted: Mon Oct 03, 2016 1:18 pm Post subject:

I've tried to get the Alert-info to trigger ring tones local to the handset with no luck. I've tried a lot variations including their tftp server. I know the document says it can work but I have yet to find a string that will trigger a ringtone from the SIP message.

Harold · Posted: Mon Oct 03, 2016 10:18 pm Post subject:

Which handset product are you using? Does it support Alert-Info header

bspence · Posted: Thu Oct 06, 2016 8:25 am Post subject:

Thanks for the reply Harold. The handset is the 7925g. I've been trying to find information specific to the handset and I'm coming up short.

Harold · Posted: Thu Oct 06, 2016 11:49 am Post subject:

Have you asked your Cisco dealer whether 7925g supports Alert-Info header?