Call Forwarding

mzielinski · Posted: Thu Jan 31, 2013 2:10 am Post subject: Call Forwarding

1. Brekeke Product Name and version:
PBX, 3.0.7.0 Pro

2. Java version:
jre 1.6.0_33

3. OS type and the version:
linux centos 5.5

4. UA (phone), gateway or other hardware/software involved:
Linksys SPAxxx, Siemens Gigaset, Zoiper softphone

5. Select your network pattern from http://www.brekeke-sip.com/bbs/network/networkpatterns.html :
Pattern 9

6. Your problem:

Please help with debuging Call Forwarding.

Normall call (INternal/external)proced correctly, but when I specify in user (22xxxxxxx) configuration -> call forwarding -> "other forwarding destination" some number (no metter whether destination is another Registered user on brekeke PBX or external number.) and user(22xxxxxxx) it's not registered, when i call to this number brekeke response with 404 Not found. Similar situation is with other option of call forwarding when i configure Forwarding Destination(busy) it reposnse with busy insted of forward to specified destination or VM.

Thanks in advance.

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

- is caller pbx user or an external user call to pbx with ARS rule?
- can the caller call to other pbx extension like Auto Attendant ?
- what is extension (22xxxxxxx) call forwarding setting details?

mzielinski · Posted: Mon Feb 04, 2013 1:02 pm Post subject:

- it does not matter in both case are the same behavior
- i have configured IVR,Callback, Conference - the same problem.
- 22xxxxxxx o it's normal user with "Default Forwarding Schedule"
where i set some clfwd option for istance "Other Fowarding Destinations*"

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

there will be no such problem when user is registered?
The call from unregistered users will apply default dial plan rule "To PBX reject" to get 404 response

either register user to Brekeke server or create dial plan rule and ARS for call from unregistered user, like wiki below
http://wiki.brekeke.com/wiki/Update-issues-post-v2277

mzielinski · Posted: Tue Feb 05, 2013 1:58 pm Post subject:

I don't have problem with incoming calls from non PBX user or registered user to registered user(for example 22xxxxxxx),all 'simple" call flow works( "PSTN" -> PBX USER, PBX USER -> PBX USER) but when configure on this user (22xxxxxxx) some Default Forwarding Schedule for example "Fowarding Destination (Busy) " to some external or registered number(e.g. 22yyyyyyy), PBX response busy after internal/external call to 22xxxxxxx (which is busy) insted of forward to 22yyyyyyy

I hope now it's clear Smile

hope · Brekeke Master Guru Joined: 15 Jan 2008 Posts: 862

mzielinski · Posted: Thu Feb 07, 2013 3:06 am Post subject:

firt of all why you change my post ? you qouted:
"when configure on this user (22yyyyyyy) some ..." in original post was 22xxxxxxx.

once more i don't have problem with noramal call in both direction.
This PBX work comercialy, but additional features like call forwarding ,callback conference ,IVR not working.

as i wrote 22YYYYYYY is external number or registered user in PBX. BSS we use for trunk

last your question, can 22yyyyyyy CALL 22yyyyyy you mean 22xxxxxxx 22yyyyyyy ? if yes, yes