No Response From Sip Server

[KentC]

1. Brekeke Product Name and Version:

Brekeke SIP Server , Version 2.2.7.8 Standard

2. Java version:

$ java -version
java version "1.6.0_22"
Java(TM) SE Runtime Environment (build 1.6.0_22-b04)
Java HotSpot(TM) Client VM (build 17.1-b03, mixed mode, sharing)

3. OS type and the version:

Microsoft Windows Server 2003 R2 Standard Service Pack 2

4. UA (phone), gateway or other hardware/software involved:

Dell Poweredge 2950

5. Your problem:

Recently, someone at my workplace installed what appears to be "Cisco Secure Mobility Client", and this added some weird 10.X.X.X IP's to the box on a Miniport Adapter in Network Connections.

Anyways, for some reason Brekeke Sip Server had embedded into the "interface" under "Server Details" 2 IP's but only one typed out under configuration tab.

I was getting the following error after clicking the admintool tabs every few seconds:

BREKEKE WIKI LINK:
http://wiki.brekeke.com/wiki/No-response-from-Brekeke-SIP-Server?PHPSESSID=0324f2df71ca061e51d65fa5dfdfe9b4

No Response From Sip Server


Here is another reason/fix if you run into what I did:
I read the wiki which helped but the problem wasn't due to CPU like it says [It helped to know the Brekeke Sip Server processes still work regardless [This was also crashing the Heartbeat feature which I set to 300000 on another Brekeke.]

Resolution: Set Advanced tab option to bind NIC interface to 1 IP and reboot server.

Advanced Settings you need to set LINK:
http :// i57.tinypic.com/25guvz4.png

Where you will be able to tell if this is legit setup or false extra IP LINK:
http :// i60.tinypic.com/5361y9.png

Where the error will be indicated if you have this multi-ghost interface issue [I couldn't even ping the other interface listed before manual reset] LINK:
http :// i61.tinypic.com/23k8dfl.png

May this serve as a guide for anyone who runs into this issue of "No Response From Sip Server" if you are having intermittent issues and your CPU/OS isn't the issue.

Thanks,
Kent C.

[ambrosio]

Hi KentC,

It seems that "Cisco Secure Mobility Client" added new interface IP address in the OS (for VPN purpose?).
And so.. Brekeke SIP Server detects it as one of interface IP addresses even though it is not for SIP.

Using "net.bind.interface" will be the solution (as you did!).


If the new IP address interrupts a SIP routing, add the following line.
-----
net.net1.interface-restrict = <IP-Address-You-don't-want-to-use>
-----

[KentC]

Hi ambrosio,

Thanks for the awesome tip! I will add this to my list of advanced commands to use.
Appreciate the feedback. I looked and the Cisco Secure Mobility Client was added back now working as expected with still the 1 interface on the sip server as needed. Still don't know how that ghost IP got added, but I'll assume someone else configured this wrong.

I will exercise that command come next attempt on Brekeke Sip Server.

Thank you,
Kent C.