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Hold with DTMF
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nguyen.si.liem
Brekeke Member


Joined: 19 May 2015
Posts: 10
Location: Japan

PostPosted: Tue May 19, 2015 2:26 am    Post subject: Hold with DTMF Reply with quote

1. Brekeke Product Name and Version:

2. Java version:

3. OS type and the version:

4. UA (phone), gateway or other hardware/software involved:

5. Your problem:
Hi,
I am using Multi Tenant version, and trying to make Hold by DTMF.
Sequence:
+ A call B, talking
+ A hold by pressing #9, B will hear music
+ B hold by pressing #9 and nothing happens.
My question:
1. Is there anycase allowed both two sides (A and B) perform holding at the same time?
OR, just only one side can perform holding by DTMF?
OR we must un-hold (by pressing *) before doing the next Hold?

2. Is there any setting in Brekeke to catch/reject the second Hold?

Best regards,
Liem


Last edited by nguyen.si.liem on Tue May 19, 2015 6:42 pm; edited 1 time in total
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Brett
Brekeke Addict


Joined: 23 Dec 2014
Posts: 46
Location: CA

PostPosted: Tue May 19, 2015 12:15 pm    Post subject: Re: Hold with DTMF Reply with quote

Hi,

Sorry, I regret to inform you that...

1. There is no function to hold both sides at the same time.

2. No settings related to a second hold, so far.

_________________
Brett
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nguyen.si.liem
Brekeke Member


Joined: 19 May 2015
Posts: 10
Location: Japan

PostPosted: Tue May 19, 2015 6:43 pm    Post subject: Re: Hold with DTMF Reply with quote

Brett wrote:
Hi,

Sorry, I regret to inform you that...

1. There is no function to hold both sides at the same time.

2. No settings related to a second hold, so far.


I got it, thank you for your reply.
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Mr Tho
Brekeke Addict


Joined: 25 May 2016
Posts: 25

PostPosted: Fri Aug 05, 2016 12:16 am    Post subject: Re: Hold with DTMF Reply with quote

nguyen.si.liem wrote:
Brett wrote:
Hi,

Sorry, I regret to inform you that...

1. There is no function to hold both sides at the same time.

2. No settings related to a second hold, so far.


I got it, thank you for your reply.


Set RTC replay =on
If you want transfer call to other extenion only press on keypad
EX : transfer to extension 1001 press on keypad #91001#
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