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cmedrano Brekeke Junior Member
Joined: 31 Oct 2016 Posts: 8
Location: LIMA PERU
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Posted: Mon Oct 31, 2016 11:26 am Post subject: How to change music on hold at Brekeke Sipserver 3.3.4.4 |
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1. Brekeke Product Name and Version:
2. Java version:
3. OS type and the version:
4. UA (phone), gateway or other hardware/software involved:
5. Your problem:
How to change music on hold at Brekeke Sipserver 3.3.4.4/379, I dont find directory and file .wav of the announce, other case disable music on hold. _________________ CJ |
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snuyzm Brekeke Talented
Joined: 11 Feb 2015 Posts: 97
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cmedrano Brekeke Junior Member
Joined: 31 Oct 2016 Posts: 8
Location: LIMA PERU
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Posted: Mon Oct 31, 2016 4:41 pm Post subject: |
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Thanks but I need to know the change of hold music SipServer, which explains is to Brekeke PBX. _________________ CJ |
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snuyzm Brekeke Talented
Joined: 11 Feb 2015 Posts: 97
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Posted: Mon Oct 31, 2016 5:33 pm Post subject: |
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Brekeke SIP Server is a SIP proxy so it doesn't send a hold music by itself.
Are you using any PBX or phone system with Brekeke SIP Server?
If so, refer their documents to change a hold music. |
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cmedrano Brekeke Junior Member
Joined: 31 Oct 2016 Posts: 8
Location: LIMA PERU
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Posted: Mon Oct 31, 2016 6:18 pm Post subject: |
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I use avaya with a trunk sip Brekeke server to receive incoming calls, and sends a SipServer hold music is not a music hold Avaya. thanks. _________________ CJ |
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ambrosio Brekeke Master Guru
Joined: 27 Mar 2008 Posts: 215
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Posted: Tue Nov 01, 2016 9:15 am Post subject: |
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Brekeke SIP Server doesn't have a hold music too.
Let you check who generates it. |
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cmedrano Brekeke Junior Member
Joined: 31 Oct 2016 Posts: 8
Location: LIMA PERU
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Posted: Wed Nov 02, 2016 4:04 pm Post subject: |
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Dear, I have three sipservers Brekeke and have tested it with inbound calls and get the same results when active audio hold hear a piano. Avaya-side I do not hold any audio set. _________________ CJ |
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Harold Brekeke Master Guru
Joined: 21 Sep 2008 Posts: 287
Location: Japan
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Posted: Wed Nov 02, 2016 5:44 pm Post subject: |
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Who sends a hold music currently?
I suppose is it the phone itself.
To confirm it, use another phone client such as X-Lite.
As snuyzm said, SIP proxy doesn't send a hold music. |
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cmedrano Brekeke Junior Member
Joined: 31 Oct 2016 Posts: 8
Location: LIMA PERU
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Posted: Wed Jan 04, 2017 1:16 pm Post subject: |
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In my case I verify that every inbound call that enters the brekeke I hear a hold that I do not have configured on any other equipment. _________________ CJ |
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snuyzm Brekeke Talented
Joined: 11 Feb 2015 Posts: 97
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Posted: Thu Jan 05, 2017 6:13 pm Post subject: |
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Does the hold happen just after a call is connected?
How did you make a call? From a SIP client? or from SIP gateway?
If so, which product is it? |
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