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havard Brekeke Member
Joined: 05 Jul 2017 Posts: 14
Location: Norway
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Posted: Wed Nov 14, 2018 9:02 am Post subject: ARS failover to call queue on outbound call |
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1. Brekeke Product Name and Version: Brekeke PBX 3.8.2.4/489
2. Java version:1.8.0_121
3. OS type and the version:Windows Server 2016 Standard
4. UA (phone), gateway or other hardware/software involved:
5. Your problem:
Hi, I got a strange demand, to place the outgoing call into a call queue if the user do not answar or is offline. is it possible to route the outgoing call in to a call queue?
For instance by using "ARS Outbound Route Failover" to an extension setup for call queue, and back to call again if the user get available?
Open for other sugestions
Regards Håvard |
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Brett Brekeke Addict
Joined: 23 Dec 2014 Posts: 47
Location: CA
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Posted: Fri Nov 30, 2018 1:10 pm Post subject: |
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Hi Havard,
>and back to call again if the user get available?
What does "available" mean?
Does it mean that UA is registered? If so, a callee may not be there even if phone is registered...
Anyway, I'm afraid there is no such queue that can store the calls which PBX should dial again later.
I recommend to ask tech support of brekeke.
Thank you _________________ Brett |
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havard Brekeke Member
Joined: 05 Jul 2017 Posts: 14
Location: Norway
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Posted: Fri Feb 15, 2019 5:11 am Post subject: |
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OK, thank you for your answer. |
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havard Brekeke Member
Joined: 05 Jul 2017 Posts: 14
Location: Norway
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Posted: Thu Apr 11, 2019 4:42 am Post subject: |
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Hi again,
A change to my orignal question. I wonder if this is possible or not.
I need to limit outgoing calls from my Brekeke PBX, to an external SIP-server, to max 10 simultaneously calls.
Outgoing call number 11, when there already is 10 calls ongoing, need to be placed in a queue until a "line" out is available.
The external SIP-server is a Brekeke SIP-server version 3. |
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