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MaxMark
Brekeke Newbie
Joined: 15 May 2020
Posts: 4
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 Posted: Tue May 26, 2020 3:37 am Post subject: Need to delete service before upgrade? |
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1. Brekeke Product Name and Version:
Sip 3.9.5.5
2. Java version:
jre 1.8.0_161
3. OS type and the version:
Windows server
4. UA (phone), gateway or other hardware/software involved:
N/A
5. Your problem:
I'm testing an upgrade from version 3.9.5.5 to the latest 3.9.5.8. I stopped the Brekeke service, got an sst backup through the web UI and copied the sip directory from under webapps, then ran the 3.9.5.8 installer as admin.
Part way through I got a 'Failed to install Brekeke SIP service.' error.
In the service-install.log I found:
| Quote: |
Install failed: 8 The specified service already exists.
Failed to install service. |
Do you need to delete the Brekeke service before upgrading as well as stopping it? |
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Harold
Brekeke Master Guru
Joined: 21 Sep 2008
Posts: 286
Location: Japan
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| Posted: Tue May 26, 2020 2:26 pm Post subject: |
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Have you uninstalled the existing Brekeke SIP Server?
If so, let you restart the Windows. |
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MaxMark
Brekeke Newbie
Joined: 15 May 2020
Posts: 4
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| Posted: Tue May 26, 2020 2:42 pm Post subject: |
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| I didn't uninstall it completely, I don't understand why I can't do an in place upgrade? Also, This is a Java webapp running in Tomcat, surely you only need to restart Tomcat? Why do you need to reboot Windows? |
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Harold
Brekeke Master Guru
Joined: 21 Sep 2008
Posts: 286
Location: Japan
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| Posted: Tue May 26, 2020 3:29 pm Post subject: |
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You don't have to use an installer if it is a minor version update.
Just upload the sip.war file at [Update Software] page.
For updating Tomcat web server, uninstall the Brekeke SIP Server completely, reinstall it with the installer and restore the copied directory.
A rebooting Windows will clear resources the service held. |
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