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getting 503
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twillis
Brekeke Newbie


Joined: 24 Mar 2023
Posts: 4
Location: US

PostPosted: Fri Mar 24, 2023 11:21 am    Post subject: getting 503 Reply with quote

1. Brekeke Product Name and Version:
Brekeke SIP Server 3.14.4.12
2. Java version:
Corretto 11.0.16.9.1
3. OS type and the version:
Server 2019 Standard
4. UA (phone), gateway or other hardware/software involved:
CUCM 12.5
5. Your problem:
When a Cisco Phone dials to Brekeke it appears to not reach server. While i am relatively new to Brekeke i can dial locally from a 3cx softphone to the room. I am connecting to a JERON 790 system with Jeron 790 software 7978M. I had Cisco double check MTP. I am unsure which side it potentially causing the 503 error. I do not see a call attempt in the Brekeke Logs. Nor what appears to be call coming from the cisco via wireshark. I am unsure where to continue to look. ANY help would be greatly apprecited
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Niloc
Brekeke Talented


Joined: 19 Sep 2017
Posts: 70
Location: NL

PostPosted: Fri Mar 24, 2023 12:06 pm    Post subject: Reply with quote

Have you looked at this Configuration Note?
https://brekeke.com/doc/sip/jeron_conf_notes/v3/jeron_cisco_bssv3.pdf
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twillis
Brekeke Newbie


Joined: 24 Mar 2023
Posts: 4
Location: US

PostPosted: Fri Mar 24, 2023 1:00 pm    Post subject: Reply with quote

Yes I have verified all on the JERON side as well as Brekeke. at this point i am never seeing an INVITE from cisco. i do not handle that side so i have sent off the Wireshark and information to Cisco people in hopes to get to the INVITE portion... TY
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Niloc
Brekeke Talented


Joined: 19 Sep 2017
Posts: 70
Location: NL

PostPosted: Fri Mar 24, 2023 1:54 pm    Post subject: Reply with quote

If there are no INVITE sent from the CISCO to the Brekeke, it will be an issue at Cisco's settings.

> at this point i am never seeing an INVITE from cisco.

Are there any packets other than SIP-INVITE?
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