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momen Brekeke Junior Member
Joined: 29 Dec 2023 Posts: 5
Location: Saudi Arabia
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Posted: Fri Dec 29, 2023 2:46 pm Post subject: JeraSoft integration! |
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Hi,
1. Brekeke Product Name and Version:
- Brekeke SIP Server Advanced Edition (3.14.7.4/563.3).
2. Java version:
- openjdk 11.0.21
3. OS type and the version:
- Ubuntu 22.04.3 LTS.
4. UA (phone), gateway or other hardware/software involved:
- JeraSoft billing system.
5. Your problem:
- I have followed the integration steps in the documentation, https://docs.jerasoft.net/display/IM/Brekeke%3A+RADIUS+Integration
but the SIP traffic doesn't go to JeraSoft server.
Note: The used license is a trial and I'm interested in purchasing the full license after the integration is tested successfully.
Your help and support is highly appreciated.
Regards,
Momen Amin |
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Laurie Brekeke Master Guru
Joined: 07 Jan 2008 Posts: 245
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Posted: Sat Dec 30, 2023 10:45 pm Post subject: |
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Are you trying test VCS's Dynamic Routing?
If so, "Rule-3: Access Accept" in the document should be executed for routing a SIP traffic to the VCS.
Let you look at Dial Plan History in [Dial Plan]->[History] page to see whether the rule is used or not. |
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momen Brekeke Junior Member
Joined: 29 Dec 2023 Posts: 5
Location: Saudi Arabia
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Laurie Brekeke Master Guru
Joined: 07 Jan 2008 Posts: 245
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Posted: Sun Dec 31, 2023 9:32 pm Post subject: |
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It indicates RADIUS PreAuth failed.
Let you check the VCS's log to see why this user was rejected. |
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momen Brekeke Junior Member
Joined: 29 Dec 2023 Posts: 5
Location: Saudi Arabia
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Posted: Mon Jan 01, 2024 5:22 pm Post subject: |
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I have contacted the VCS support team and they double-checked the found noting reached the VCS.
Excuse me, I'm still a Brekeke Newbie user.
As I understand, the Brekeke have a RADIUS
If I'm right, Could you tell me how to make sure the RADIUS Service is working, and if it's not working how to make it run and active?
Thank you in advance. |
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Laurie Brekeke Master Guru
Joined: 07 Jan 2008 Posts: 245
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Posted: Wed Jan 03, 2024 3:31 pm Post subject: |
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Enable "Authentication/Radius" logging at [Diagnostics]->[Debug Logs] page to generate detailed logs for RADIUS and see why RADIUS Pre-Authentication failed.
If you have Brekeke's support contract, ask the Brekeke's support team to analyze the log. |
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momen Brekeke Junior Member
Joined: 29 Dec 2023 Posts: 5
Location: Saudi Arabia
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Posted: Wed Jan 03, 2024 9:36 pm Post subject: |
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I appreciate your support.
Finally, the outbound call is successful.
I have tried to configure the inbound calls, but I have noticed that the traffic going to the destination IP without adding a rule to manage it!
Even I created the marked rule to exclude the prefix but it's not matched so it does not affect the traffic.
I believe that there's another rule is makes this behavior.
Kindly check the created rules and tell me how to make the marked rule affect the traffic.
Rules:
https://drive.google.com/file/d/1wu-S41jOauUAhM412fdlYX04sysVhTqb/view
Regards,
Momen Amin |
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Laurie Brekeke Master Guru
Joined: 07 Jan 2008 Posts: 245
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Posted: Thu Jan 04, 2024 2:54 pm Post subject: |
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DialPlan rules are depending on your requirements and routing policies.
So I don't know your rules are correct or not.
If you are worry about it, ask the Brekeke's team to review your settings. |
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momen Brekeke Junior Member
Joined: 29 Dec 2023 Posts: 5
Location: Saudi Arabia
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Posted: Thu Jan 04, 2024 3:22 pm Post subject: |
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Thank you for your reply.
Could you check the provided rules in my last reply, and tell me what can affect the marked rule?
Your help is highly appreciated. |
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Laurie Brekeke Master Guru
Joined: 07 Jan 2008 Posts: 245
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